Satellite internet is a great option for people in remote or rural areas who need reliable internet where traditional broadband options like cable or fiber aren’t available. Here’s a guide on finding a good satellite internet provider, covering the essentials, popular providers, and factors to consider before choosing a plan.
1. Understand How Satellite Internet Works
Satellite internet works by transmitting data between a satellite in space, a ground station, and a dish installed at your home. This setup means satellite internet is accessible in places without physical cable infrastructure, making it ideal for rural and remote users. However, satellite internet can have higher latency (delay) due to the long distances data must travel, which can impact certain activities, like online gaming.
2. Know the Top Satellite Internet Providers
There are a few leading satellite internet providers in the U.S., each offering different strengths and limitations.
3. Consider Your Internet Needs
Before choosing a provider, determine your internet requirements. Here’s a general guide:
- Light Users (basic browsing, checking emails, social media): A plan with lower data caps and speeds of 25 Mbps will be sufficient. HughesNet’s entry-level plans work well here.
- Moderate Users (some streaming, video calls, light downloading): Look for a plan with higher data limits, such as Viasat’s mid-tier options or Starlink’s standard service if available.
- Heavy Users (multiple devices, regular streaming, online work, or large downloads): You’ll need a plan with higher speeds and a generous data cap. Viasat’s higher-tier plans or Starlink’s service would be better options.
4. Evaluate Data Caps and Usage Allowances
Data caps are a key consideration with satellite internet. Many providers limit the amount of high-speed data you can use each month, especially during peak hours. After reaching the cap, your speeds might be reduced, although you’ll still have internet access.
- HughesNet: All HughesNet plans come with a 25 Mbps speed but offer different data caps ranging from 15 to 50 GB. They also have a “Bonus Zone” period (2 a.m. to 8 a.m.) with extra data, which is great if you can schedule downloads for those hours. Learn more here.
- Viasat: Offers a range of data options with flexible limits, with plans reaching up to 150 GB in some areas. This makes Viasat more suitable for higher data use than HughesNet.
- Starlink: Starlink’s service is often marketed with no traditional data caps, though availability is limited, and heavy usage during peak times may affect performance.
5. Check Speeds and Latency
Since satellite internet can be slower than cable or fiber, it’s essential to find a provider with speeds that match your needs. Consider the types of activities you do online:
- Basic Browsing and Email: Any plan with speeds around 10-25 Mbps should be adequate.
- Streaming and Video Calls: Look for speeds of at least 25 Mbps for a smooth experience. Viasat’s higher-speed plans and Starlink’s service are better suited for streaming and calls.
- Gaming and High-Performance Needs: Satellite internet is not ideal for gaming due to high latency. Starlink, with its lower latency, may be the best option if gaming is important to you.
6. Consider Pricing and Contract Terms
Satellite internet plans can be pricier than other types of internet, with most providers requiring a two-year contract. Take note of these factors when comparing options:
- Equipment and Installation Costs: Most providers charge for equipment, including the satellite dish and modem, and some may have an installation fee. HughesNet, Viasat, and Starlink all require hardware installation, so check if installation is free or if you can get a discount through promotions.
- Contracts and Cancellation Fees: Satellite providers often require a two-year contract, so make sure you’re ready for that commitment. Early termination fees can be high, so understand the contract terms before signing.
7. Availability and Service Reliability
Service availability is a crucial factor in rural areas. Satellite providers are available almost anywhere, but reliability can vary based on your location and weather conditions.
- HughesNet and Viasat: Both have broad availability across the U.S. but may experience slowdowns in poor weather conditions or during peak hours.
- Starlink: Available in growing areas but not yet nationwide. If you’re interested in Starlink, you may need to reserve a spot and wait until service is extended to your area.
8. Assess Customer Support and Technical Assistance
Reliable customer support is essential when dealing with satellite internet, especially if you’re in a remote location. Look for reviews or ask neighbors about their experiences with the provider’s support.
- HughesNet and Viasat: Both offer customer service and technical support options, but availability and quality may vary. Reading reviews from rural customers can give insight into typical response times and satisfaction with the service.
- Starlink: As a newer provider, Starlink’s support is still developing, but users often report positive experiences with online support channels.
9. Look for Potential Subsidies or Government Programs
Several government programs aim to improve broadband access in rural areas. The Rural Digital Opportunity Fund and Lifeline Program provide assistance to qualifying households, helping reduce monthly internet bills or cover installation costs. Some satellite providers participate in these programs, so ask if you qualify for any discounts.
Conclusion: Selecting the Best Satellite Internet Provider
Finding the right satellite internet provider involves balancing speed, data, cost, and reliability. Here’s a quick summary to help you decide:
- For Basic Use: HughesNet’s affordable plans with manageable data caps work well.
- For Moderate to Heavy Use: Viasat’s higher data caps and faster speeds offer a good solution for streaming and heavier online usage.
- For Low Latency and Faster Speeds: Starlink provides the best experience for those who need lower latency and higher speeds, though availability is still limited.
With careful comparison and understanding of your needs, you can find a satellite internet provider that brings reliable internet access to your home, no matter where you live.